Goto

Collaborating Authors

 sale assistant


OpinionConv: Conversational Product Search with Grounded Opinions

Javadi, Vahid Sadiri, Potthast, Martin, Flek, Lucie

arXiv.org Artificial Intelligence

When searching for products, the opinions of others play an important role in making informed decisions. Subjective experiences about a product can be a valuable source of information. This is also true in sales conversations, where a customer and a sales assistant exchange facts and opinions about products. However, training an AI for such conversations is complicated by the fact that language models do not possess authentic opinions for their lack of real-world experience. We address this problem by leveraging product reviews as a rich source of product opinions to ground conversational AI in true subjective narratives. With OpinionConv, we develop the first conversational AI for simulating sales conversations. To validate the generated conversations, we conduct several user studies showing that the generated opinions are perceived as realistic. Our assessors also confirm the importance of opinions as an informative basis for decision-making.


How to Use AI to Bolster Your Customer Journey- Convince & Convert

#artificialintelligence

Wouldn't it be awesome if you could skyrocket your lead-to-sales conversions to new heights? Data shows that a whopping 79% of leads never convert to sales. This highlights how challenging it can be to move leads through the customer funnel journey. The good news is, Artificial Intelligence (AI) can supercharge your customer funnel journey to help you get more sales. AI will efficiently weed out your low-quality leads and eliminate repetitive, time-consuming tasks, allowing you to focus on higher-quality and converting ones seamlessly.


How advances in AI will transform online but won't translate in-store

#artificialintelligence

Even now, all you have to do is Google search'AI 2017' to find headlines like these: '2017 laid the foundation for faster, smarter AI in 2018' 'All the creepy, crazy and amazing things that happened in AI in 2017' AI took the tech industry by storm. Swarm AI correctly predicted TIME's Person of the Year to be Donald Trump, AI moved into the household through the Amazon Echo and Google Home, and Google's DeepMind AlphaGo Zero conquered the 2,000-year-old board game'Go' through machine learning. If you didn't already know: AlphaGo literally recreated itself without the help of humans, using reinforcement learning to surpass the abilities of world champion Le Sedol and become the best Go player in the world. In 2018, poker bot Libratus was the first to beat 15 top human players, and American technology company Nvidia created AI that could mimic your facial features, handwriting, and voice. They created'celebrities' that don't even exist. Though it didn't impress everyone, with comments like: The iceberg that would later reveal the all-conquering and all-powerful force reckoned to control our entire lives – otherwise known as artificial intelligence.


Accelerating Sales Growth with Artificial Intelligence

#artificialintelligence

Today industrial leaders are combating various sales-force challenges with AI sales assistants under the umbrella of artificial intelligence services. Marketing and sales are the central value-generating areas for any business. However, time-consuming activities such as contacting and following up with leads, customizing services, and monitoring performance, obstruct sales growth drastically. Today industrial leaders are combating various sales-force challenges with AI sales assistants under the umbrella of artificial intelligence services. AI-powered sales assistants can significantly impact sales growth by automating routine sales activities like lead management, data entry, performance management, and more.



Slack Bots, Artificial Intelligence by Tony Hughes - SalesPOP!

#artificialintelligence

The Age of Artificial Intelligence is upon us! So will you lose your job in 2017? Man the photon torpedos and tune your dilithium crystals because sales 3.0 or even 4.0 is upon us. AI is steadily creeping into sales assistants that loop into Slack Bots to sync to Salesforce like Troops.ai. You can even deploy a virtual sales assistant that schedules meetings for you (x.ai)!


OMI

#artificialintelligence

One of the top trends I predicted for 2019 is the advancement of artificial intelligence (AI) in email marketing. AI allows email marketers to significantly improve prospect targeting and optimize their messages. It can be utilized for myriad email marketing purposes, such as identifying the best subject lines, personalizing content, predicting responses and suggesting optimal follow-up times. In the past year, we have come across another innovative way to use AI with email marketing. Conversica, a partner of ours, has shown us how it can supercharge lead nurturing by automating intelligent replies to prospect messages.


The Race for AI-Driven Sales Success Starts Now

#artificialintelligence

AI for short -- is already changing the world in countless ways. Millions of people use devices like Amazon Echo and Google Home to find out more about products and services they need or to control their home environment. Virtually all automakers are exploring self-driving car technology. Retailers are seriously considering plans for delivery drones. AI has transformed the way businesses and health services operate in a short timeframe.


Interactive AI – A Step Closer to Conversational Artificial Intelligence Analytics Insight

#artificialintelligence

The development of artificial intelligence (AI)-powered assistants has witnessed a massive revolution. What started off as a tech trend has slowly become an indispensable asset to a business enterprise, supporting sales, service and other business functions across multiple industries. We have virtual sales assistants taking in humanistic conversations to customers making sales and generating leads. Powered by AI, these virtual sales assistants enable business enterprises to generate leads than ever before and provide a polite and persistent lead follow-up which often generates to increased sales figures. Virtual sales assistants are a win-win for both the business and the customers as these virtual assistants never get tired or sick or take a day off, leaving salespeople free to do more valuable activities, and customers love them because they are resourceful and provide assistance customised to a customer's requirements.


The 6 Stages In The Evolution of AI and Customer Experience

#artificialintelligence

Customers want your business to use Artificial Intelligence (AI) to improve their experience and make their life easier -- even if they don't know what it is or what it does. They understand that they must enable AI-powered experiences to better serve customers and to keep up with competitors. But even with adoption and interest being as high as it is, we're just at the beginning of the AI journey. In this article, we take a look at how the 6 evolutionary stages of AI are significantly shaping new customer experience expectations. When you type anything into Google, you're met by a barrage of search results.